Business Stream and its staff have won many awards for its work in the water industry.
Business Stream has helped its customer's make over £19 million worth of efficiency savings through efficiency health checks, aerated taps and other devices. This has also helped our customer to meet their carbon efficiency goals and so far has reduced CO2 emissions by 12000 tonnes, the equivalent of taking 3400 cars off the road.
The First Women Awards are to recognise the success of extraordinary women across British business. Johanna Dow, Finance Director, started her career as a chartered accountant in private practice, but by 2001 she was a group finance manager with Scottish Water. Jo has played a key role in setting up Business Stream in readiness for the opening up of the retail non-domestic water industry to competition in Scotland in 2008 and has been instrumental in creating the financial platform to grow the business into new areas.
This award was given to the company that demonstrated excellence in its approach to workforce development. In 2011 we delivered 896 training days, which equates to 4.5 training days per employee. We ensure that our staff have the right skills they need to succeed and deliver an excellent service to our customers.
CEO, Mark Powles joined Business Stream in March 2007 creating a dynamic, customer focused company. Since joining, customer satisfaction has increased by over 11% by introducing services like e-billing and automated meter reading and over 60% of our customers have benefited from discounts.
This award went to the company that had most successfully devised and implemented modern people and process management practices to transform its performance. Business Stream offered and continues to offer its staff a breadth of training and development programmes as well as an excellent pay and bonus structure. Check out our careers page to see how you can join the team!