Our culture and environment
We work hard for our customers, but we have fun along the way. Our people seem to find it a stimulating place to work – they consistently tell us so in employee surveys.
If you have a set idea of what it’s like to work for a utilities company – well, Business Stream is almost certainly not like that.
Buzzing
The Scottish water market is a fast-moving environment. There’s always a lot going on in our offices, and the atmosphere is upbeat.
Informal
Our set-up is a relaxed one. We take our work for customers seriously, but we’re not too hung up on job titles or the management chain. Our teams work closely together and they’re encouraged to help each other out.
Open
We’re pretty good at talking to each other. We have an active intranet, regular gatherings and email newsletters to keep everybody in the picture about how we’re doing.
Supportive
Our culture encourages and rewards strong performance. Everyone has clear and agreed goals, and the opportunity to reach their full potential. Read more about our career development opportunities.
‘Communication across the business is good and you get a clear sense of how things work for our customers.’
Paul, Customer Service
A winning
combination
A place to
develop
Did you know?
The result of our staff survey put us among the top 25% of companies for communication.