19 April 2012
The Water Industry Commission for Scotland (WICS), the non-departmental body that is responsible for regulating the water industry in Scotland, has approved changes to the new connections process, which take effect from 1 April 2012.
27 January 2012
Due to the ongoing tram works in Edinburgh city centre, Scottish Water have advised that there may be temporary interruptions to water supplies for customers.
12 December 2011
We won the Partnership in Environment Award at the LGC Business Partnership Awards 2011 for our pioneering partnership with Glasgow City Council.
8 December 2011
We’re excited to see that customers are at the heart of change in the water industry in England.
5 November 2011
This month we’re celebrating our fifth birthday so we thought we’d take the opportunity to celebrate five things we’ve delivered for our customers.
4 May 2011
As of 29 April 2011, we’ll charge £5 +VAT for copies of individual bills and £10 +VAT for statements of accounts. But with eBilling, you can access your bills at any time, without paying a penny.
3 May 2011
We’ve updated our meter reading schedule, which may impact the timing of your next water and waste water bill.
7 April 2011
Are you planning to apply for a new water or waste water connection soon? If so, please take a note of the following changes as of 1 April 2011.
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