Unacceptable actions policy
At Business Stream we believe that our customers have the right to be heard, understood and respected. We also believe that our employees have the same rights.
Very occasionally we encounter customers who make unacceptable demands upon our staff or behave towards them in an unacceptable manner. To protect our staff and ensure that our other customers do not suffer as a result of unacceptable behaviour, we have an unacceptable actions policy.
If you would like to find out more about what we consider to be an unacceptable action or our approach to managing such actions please refer to our unacceptable actions policy.