Expert blog

There are some brands in Britain that simply everyone knows; brands like Mini Cooper, Tetley Tea and of course, the mighty Ford Transit. The Transit van has been on sale in Britain since 1965 and is due to launch its new model, the Custom, later this year. Here’s why we think it’s one of the UK’s top customer service icons.

Bubba Watson’s dramatic victory in the Masters earlier this month signalled the start of the golf majors season. If you watched it wishing your local club’s greens were in as good shape as Augusta’s, you’re not alone! We asked Derek Robson, head greenkeeper of the St Andrew’s championship Duke’s course, to tell us how it’s done and how water helps keeps the course in tip-top condition.

I always enjoy seeing the breadth of reactions when a new, eagerly-awaited piece of kit is unveiled. In the last couple of weeks we’ve had the new 41-megapixel camera smartphone from Nokia and the new iPad, and reactions have covered everything from feverish excitement to cynical jeering.