Waste water
These frequently asked questions will help you to answer most queries you might have about waste water services and charges.
Why am I charged for waste water?
Any business whose waste water drains into the public sewer makes a contribution towards the cost of treating this water and returning it to the supply system.
Why is waste water more expensive than water?
Once water has been used, it’s drained into the sewer system then taken for treatment. The higher cost is for the cleaning of the waste water making it fit for its return to the environment.
Why am I charged for drainage and sewerage?
Your charges cover rainwater and waste water drainage from your property. You also pay a contribution towards drainage from public roads.
How are property drainage charges calculated?
For most customers, property drainage charges are based on your property’s rateable value (RV) and the number of days that you are being billed for. This bill may include two different property drainage rates as our charges changed on 1 April 2012.
Property drainage charges for 2011/12 =
£0.02555 x £RV x number of days
365
Property drainage charges for 2012/13 =
£0.02671 x £RV x number of days
365
How are roads drainage charges calculated?
Roads drainage charges are based on your property’s rateable value (RV) and the number of days that you are being billed for. This bill may include two different roads drainage rates as our charges changed on 1 April 2012.
Roads drainage charges for 2011/12 =
£0.01641 x £RV x number of days
365
Roads drainage charges for 2012/13 =
£0.01715 x £RV x number of days
365
My business is over my trade effluent consent limits, what can I do?
Get in touch with us. We’ve got services and techniques that can help.