We try to make invoicing as simple and painless as possible.

If your business property is metered, you’ll be billed once a quarter. Your bill will be based on either an actual or estimated reading. Because we read your meter twice a year you will receive an actual bill followed by an estimated one.

Unmetered business properties get an annual bill based each premises rateable value.

To discuss our full range of payment options or if you have a question about your invoice, please call us on 0845 602 8855 or email our customer response team at customer.service@business-stream.co.uk