Submit your meter reading
In this section you'll find everything you need to manage your meter readings.
Metered customers
With a water meter you only pay for the water you use. You can reduce the number of estimated bills you receive by providing us with your meter reading using the form opposite.
Assistance with meter readings
Use the links below for more information about providing meter readings:
How to read your meter
Maintaining your meter
Unmetered customers
If you don't have a water meter you will currently receive estimated water bills. Click here for more information about applying for a water meter or for reassessment of your estimated water bills.
Submit meter reading
To submit a meter reading you will need your customer reference (shown on your water bill), name, email address and note of meter reading and date.
Problems with your meter
If you think there's a problem with your water meter, let us know by calling 0845 602 8855 or by completing the online form.