Step 1 – Your existing details

Please complete the account details for the property you have just vacated, and contact details for the person who was responsible for that account.

Your existing details

You will find this on the top right of your bill - it will always be seven digits and begin with a 2.

* Customer ref.no:

Remember, you must already have moved if you are completing this form.

* Date you moved out of the property:

Contact - The person responsible for the account

* Title:

* First name:

* Surname:

* Telephone:

Mobile:

*Email:

Your supply address - the property you have just left

* Company name:

* Address line 1:

* Address line 2:

Address line 3:

Address line 4:

Address line 5:

* Postcode:

Your supply point detais

You will have one or two supply point ID (SPID) numbers on the top right of your bill. There will be one for your water connection and/or one for your waste water connection.

Please enter your SPID(s) below:

Water SPID number:

Waste SPID number:

Please enter your DPID below if you have one:

Trade Effluent DPID no:

Step 1 – Your existing details

in Your account