All our charges have been agreed with our regulator, the Water Industry Commission for Scotland (WICS), to ensure you pay a fair price for the water and waste water services you receive.

 Here you'll find our previous documents relating to our charges:

• Charges booklet 08/09 [363 KB | PDF]
• Full charging statement 08/09 [358 KB | PDF]

If you don't understand how we've calculated your bill drop us an email at customer.service@business-stream.co.uk and we'll be happy to help.