Providing personal information is up to you. If you do not want your personal information collected, please do not submit it.
We collect personal information about you (i.e. information which may identify you in some way, such as your name, address, age, other contact details such as telephone number, email address etc. and passwords) through this website only when you voluntarily submit it. This may be when you register on the website, request information, submit comments or participate in some game, promotion, survey or other feature of the website.
Two types of information may be collected through this Site.
You may wish to pay an account using your credit or debit card through the Site’s online payments facility. To facilitate this, Business Stream has secured the services of WorldPay, a secure, online, real-time payment service provider, which supports all major credit and debit cards.
WorldPay is bound by the provisions of the UK Data Protection Act 1998. If you have any queries regarding WorldPay's data protection policy, WorldPay can be contacted at www.worldpay.com/shopper.
"We (WorldPay Limited) are committed to protecting your privacy. We recognise our responsibility to keep confidential at all times any information about you which we acquire in connection with your application. WorldPay Limited is owned by The Royal Bank of Scotland Group plc. We protect your personal information to an equivalent high standard to that which you would experience through any other channels of the bank, such as bank branches, cash machines or on the telephone."
If you would like a copy of the information WorldPay hold about you, please write to: The Royal Bank of Scotland plc, 36 St Andrew Square, Edinburgh, EH2 2YB. A fee may be payable.
Business Stream will ask you to supply your customer reference, name, amount to pay, supply address and email address. This information may be kept for a period of up to six years for accounting purposes by Business Stream. You will then be transferred to a secure payment area maintained by WorldPay, where you will be prompted for your credit/debit card details to complete the transaction.
WorldPay processes your payment and provides Business Stream with confirmation and details of your payment. These details include your IP address. This information is retained for six years as part of Business Stream's accounting records.
Business Stream does not store, hold use or process your Credit/Debit card details at any time.
We collect personal information about you (i.e. information which may identify you in some way, such as your name, address, age, other contact details such as telephone number, email address etc. and passwords) through this website only when you voluntarily submit it. This may be when you register on the website, request information, submit comments or participate in some game, promotion, survey or other feature of the website. Providing personal information is up to you. If you do not want your personal information collected, please do not submit it.
If you wish to use our online meter reading facility, Business Stream will ask you to provide your name, customer reference number and your e-mail address together with the meter readings. This information is required so that we can match your readings with your account. Information received is retained as long as may be necessary for billing, accounting and audit purposes and to enable us to contact you if there are any queries in relation to your reading or your account.
The security and protection of our customers' personal information is paramount. We will only use the information you give us to process your enquiry or provide you with information about new products or services that may be of interest to you in future. If you do not wish to be automatically put on our mailing list please notify us and we will remove your details.
We may use your personal information as follows:
Except as provided in herein, we will not provide any of your personal information to any third parties without your specific consent.
Personal Information is not shared with any other entities without your express permission. Our site includes links to other sites. If you decide to follow these links, we are not responsible for the privacy policies and content of these sites. Generally, we will inform you of these links.
If you wish to update any of your personal information collected through this website, you can do so by visiting updating billing details and following the on-screen instructions. If you wish to verify any of your personal information collected through this website, you can do so by contacting us via the Contact us page.