We don’t want to put all the nitty gritty of what we do online. But we know sometimes you’d like more detailed information.

So on this page you can download some of our booklets, with information about what we do, how we do it and exactly what you’re paying for.

And take a look at our latest annual report to find out how we’ve performed over the last year, and our priorities for the coming year.

Helpful booklets

• Our charges 09/10 [ 359 KB | PDF ]
• Our charges 08/09  - [ 358 KB | PDF ]
• Direct debit mandate - [ 175 KB | PDF ]
• Making the most of your liquid assets - [ 847KB | PDF ]
• Reading your water meter - [ 235KB | PDF ]
• Waste not - how to deal with waste water - [ 409KB | PDF ]
• Water wise - clever services for your business - [ 411KB | PDF ]
• Freedom of Information publication scheme - [ 72KB | PDF ] 
• Corporate social responsibility [ 412 KB | PDF]

Reports

• Annual report 2006/7 - [ 464KB | PDF ]
• Annual report 2007/8 - [1.55MB | PDF ]