We know that sometimes you’d like a bit more detailed information about what we do.

On this page, you can download some of our handy booklets, telling you exactly what we do, how we do it and what you’re paying for.

While you're at it, why not have a look at our latest annual report to find out how we did last year, and our plans for the future?

Booklets

• Full charging statement 10/11 [379 KB | PDF]
• Our charges 09/10 [359 KB | PDF]
• Direct debit [175 KB | PDF]
• Making the most of your liquid assets [847 KB | PDF]
• Reading your water meter [235 KB | PDF]
  
• Freedom of Information publication scheme [294 KB | Word]  
• Corporate social responsibility [412 KB | PDF]

Reports

• Annual report 2006/7 - [464 KB | PDF]
• Annual report 2007/8 - [1.55 MB | PDF]
• Annual report 2008/9 - [1.5 MB | PDF]