6 December 2008

Protecting your business in winter

With the winter chill fast approaching now is the time to take some simple steps to help avoid your pipes from bursting or freezing.

step 1 – heat

The best possible protection for your pipes is to keep them warm. Keep your heating on low, especially when you close your business for the holidays.

step 2 – insulate

26 November 2008

Update on Scottish Water strike action

The strike is between Scottish Water and their employees and does not affect Business Stream employees.

As the market wholesaler Scottish Water is our largest supplier so we are working with them to ensure that the impact on our customers is minimised. At this time Scottish Water do not expect there to be any impact on service but we are continuing to monitor the situation.

7 November 2008

A swift response to Diageo’s needs

As part of Business Stream's value added services we provide 24/7 emergency cover.

When Port Dundas Distillery, owned by premium drinks manufacturer Diageo, found it was losing water supply as a result of the burst of a large water mains pipe serving most of South and Central Glasgow the decision was taken to shut down production.

31 October 2008

We’ve been shortlisted for an IT Oscar!

Business Stream, Scotland's leading water and waste water sercice supplier, has been shortlisted for an award at the 16th Annual Computing Awards for the company with the Best Small Business IT Strategy.

27 October 2008

Making water work for you

With things becoming financially tight for everyone, we are all increasingly focused on working efficiently and cost effectively. The public sector is no exception and to help achieve this our Head of Sales and Marketing, Tony McHardy, will be speaking to attendees of the Public Sector Budgets 2009 Conference.

13 October 2008

How we handled an emergency

When a large water mains pipe serving most of South and Central Glasgow burst on Wednesday the 24th of September 2008, it resulted in many of the area’s businesses and households either losing their water supply or having their water pressure significantly reduced. As soon as we learned about the burst an incident team was instantly set up to start alerting our customers of the problem and help them respond to any specific needs they might have as a result.

25 September 2008

Business Stream won Business Performance of the Year at the European Utility Awards!

The European Utility Awards have been running since 2005 and were formed to celebrate examples of high-performance within the utility industry.

29 August 2008

Increase efficiency with lower water consumption

Our smart metering technology helps cut costs & reduce your carbon footprint

By making use of our innovative smart metering service it’s possible to increase your water efficiency by reducing water usage and lowering waste water production. Our water efficiency experts can work with you to help you understand how you use water, reducing the amount you pay and your carbon footprint.

9 June 2008

Get recognised - VIBES 2008

Business Stream is proud to be supporting VIBES 2008. The Vision In Business for the Environment awards recognise companies that are taking significant steps to improve or reduce their impact on the environment, saving money in the process. The main aims of the awards are to:

19 May 2008

Business Stream wins its first marketing award

Business Stream was recently awarded with a prestigious Marketing Society for Scotland award for best internal marketing. The Marketing Society Awards recognise the best of the best strategic marketing across Scotland and aim to encourage a greater understanding and appreciation of marketing excellence.

As well as recognising the internal launch of Business Stream’s new brand this award also highlights how Business Stream employees have embraced the fresh, dynamic and commercially focused working culture of the business.

31 March 2008

Innovation and new services introduced as business water market opens to competition

Business customers are benefiting from a number of new innovative products and services as Scotland’s £340million non domestic water market opens to competition.

7 March 2008

Spotlight – a great success!

Business Stream’s Spotlight conference targeted at major water users received positive feedback with attendance numbers up on previous years. Held on the 26 February at Scotland’s national football stadium Hampden, over 100 of Business Stream’s customers attended the conference.

6 December 2007

Business Stream applies for its permanent water and sewerage licences

On 19 November 2007, Business Stream submitted its permanent water services and sewerage services licence applications to the Commission.

These have been reviewed and we have received confirmation from the Commission that it is minded to propose to grant us the licences.

We have today published in the Times the following notice:

29 November 2007

Business Stream unveils new website

To coincide with the new brand, we’re also launching our new website. It’s a great example of how we’re making it easier for our customers to do business with us.

There’s information on all the services we offer, helpful hints on how to use water more efficiently and downloadable versions of our easy-to-read guides.

And we’re also thinking ahead. Soon customers will be able to update their details, submit a meter reading or make a payment whenever they need to, without having to call us.

29 November 2007

Business Stream launches new brand

Although still part of the Scottish Water group, Business Stream now operates totally independently. So we’ve taken the opportunity to create a new brand; one that reflects our ambition to remain first choice for businesses when the market opens in 2008.

We aim to provide the most responsive and dependable service we can. Plus, of course, we can offer the benefit of our industry knowledge and experience.