If you're just starting up, simply give us a call on 0845 602 8855, ask for our Welcome team and we will get you up and running right away.

The sooner you contact us – especially if you are developing a new site – the sooner we can help and the sooner you can get down to business.

What's the process?

The first thing we’ll do is check there’s an accessible water main. We'll give you an estimate for the connection cost and any special requirements you may have.

Once we know that the sewers and treatment works are big enough to take your waste water – and they usually are – we’ll send you a simple consent form to sign and a quote for hooking you up to the system.

As your organisation expands and your needs change, we'll make sure our services to you keep pace.