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When you’re setting up a new business (and especially if it’s on a new site) - the sooner you contact us, the sooner we get your water and waste water account up and running. If you're moving from another property into a new one, you can let us know using our moving premises form.

What happens?

• If your property is in a new development then you’ll need to arrange for a new connection to the mains supply – we can help you arrange this.
• If you’re moving into a property that already has a connection contact us and we’ll set up your account. Most properties now have a water meter so if you can take a meter reading on the date that you move in that will help us bill you more accurately.

Once everything is complete our welcome team will set up your account.