Notify us that you're still trading or have recently started trading again

If you are still trading or have recently started trading again after closing due to COVID-19 please submit the form below.

Business Re-opening Form

For example your company registration number or registered charity number

You will find this number on the top right of your bill - it will always be seven digits and begin with a 2 or a 3.

Please Note: The effective date cannot be before 16th March 2020.
Help

Is your supply metered or unmetered?

Please only attempt to retrieve a meter read if it is safe to do so. Only read the white dials and please ignore the red dials.

 
 

If you're a Direct Debit customer and need to reinstate your Direct Debit, please fill out the mandate form and submit via our website.

Download the Direct Debit mandate form.