Understanding your bill

Your water and waste water bill covers the costs of treating and delivering your water supply, as well as maintaining the network that collects and treats waste water

Choose the option below that best suits your business to find an annotated example bill and answers to FAQs.

If your business has a trade effluent consent, you’ll receive a separate bill for this. That bill covers the cost of treating and disposing of what can be harmful waste and isn’t depicted below.

Select your property