My Business Stream

Online account management portal

My Business Stream gives you a convenient control centre for your accounts. Completely paperless, it offers secure, instant access to your portfolio details, meter reads and bills.

  • Access from any laptop, PC or mobile device
  • Upload meter reads
  • View and download eBills
  • Pay bills quickly and easily
  • View your portfolio and individual sites at a glance
  • Process site changes
  • Receive notifications and alerts
  • Log queries and request support from our experts via web chat
  • View and download your tailored management information and report.
  • Daily Dashboard, a 360-degree view of all aspects of your account
  • Review your monthly summary dashboards
  • Access your Intelligent Water Management dashboard and high consumption alerts
  • Retrieve your emergency and contingency plans
  • View your trade effluent charge information
  • Check out our help topics and videos
  • Access and download Site Lists.


Once your sites have transferred, we’ll set you up on My Business Stream and send login details to your primary contact as detailed on your Options Form. If you need additional logins, please contact your case owner or account manager.


My Business Stream is designed to be easy to use but we know that sometimes it’s useful to have someone walk you through the functionality. If this would be useful please contact your account manager.