Reassessment of water charges

If you don’t have a water meter, a reassessment of your water charges could cut your costs.

Could you save money?

If you don’t have a water meter, your water charges are based on the rateable value of your property.

It is possible that two properties with the same rateable value might use completely different amounts of water. So some customers may feel they are paying too much.

If you believe you could benefit, or if you’re just not sure, our calculator will tell you whether a water charge reassessment is likely to save you some money.

What is reassessed volume?

Reassessment means looking at your site to make a more accurate estimate of your water use. It takes into account things like how many staff you have, and how many taps, toilets and so on.

What to do next

Take a look at a few essential facts before you apply. Then read through the steps involved.

If it looks like you’d save money by being reassessed, you can use the form to apply. Remember: once you’ve applied to be reassessed, you won’t be able to return to your rateable value charge.

If you decide to go ahead, we’ll do all we can to help. We’ll speak to Scottish Water (who are heading up the scheme) on your behalf.