Before you apply

There are a few things you need to know before we get the ball rolling.

Make sure you’re clued up before applying for a reassessment.

It’s important to be aware that once you’ve applied to have your volumes reassessed you won’t be able to switch back to your current scheme. You can use our reassessment calculator to see if you’re likely to make a saving before you apply.

For the reassessment to be carried out the information you submit must be accurate. It may delay the process if any information is incorrect, or Scottish Water may need to visit your site to verify details.

If you’re currently with another supplier for either your water or waste water services, you won’t be able to complete the reassessment form. Please contact our customer services team who’ll be able to help you.

Remember to check the terms and conditions before you apply to ensure you know what’s involved in a reassessment before you apply.