1. Fixed water charges
Your fixed water charges are made up of a set daily rate. We multiply this set daily rate by the number of days in the billing period to provide a total. These charges cover the maintenance of external pipes and pumps that supply water and remove waste water from your premises. The rate you’re charged is determined by your premises location (or water wholesaler region) and the size of your water connection – larger diameter pipes pay a higher rate.
Your yearly (annual) fee is listed on the left for your reference.
The number of ‘units’ you’re being charged for is equal to the number of days in the billing period. The daily rate (the amount you’re charged each day) is shown in pence. You can find a full list of all your charges here.
These two figures combine to give the total charge for the billing period, which is shown along with the VAT code. Z (Zero) is a zero rate of VAT, S (Standard) is the standard rate of 20%. If there is more than one row in this section, this is because you have more than one water meter.