Your browser appears to have Javascript disabled. Javascript is used on this website for key functionality such as list filters and form validation. Please consider enabling Javascript. You can find out how to do this in your browser by visiting enable-javascript.com

Close search overlay

Sitemap

Home
My Account
- Login
- Discover My Business Stream
- Online self-service
- Submit a meter reading
- Account details
- Billing
- Tariffs
- Contracts
- Meter issues
  - Find or access my meter
  - Dealing with a broken or damaged meter
- Help with charges
  - Break down my charges
- Payment
Switch water supplier
- Why Business Stream
- Single-site small business
- Multisite Water Deal
- Industrial
- Commercial
- Public sector
- Smart Water Extra
Our services
- Water management
- Waste Water Management
  - Sewerage & Drainage
  - Hire Kit Solutions
- Trade Effluent
- Case Studies
- Solutions
Ways to save
- Switch to a metered supply
  - Reassessment Request
  - Reassessment Calculator
- Apply to the Charity Exemption Scheme
  - How to apply
- Get a group discount
- Switch to Direct Debit
- How to check for leaks
- Water Meters and Resize
- Water efficiency
- High Bill Checklist
- Business water efficiency tips
Emergencies
- Find your wholesaler
- Problems with Water Supply
- Prepare for winter
  - Burst pipes
  - Frozen Pipes
- Apply for a leak or burst allowance
Blogs
Contact us
- Send us a message
- Call us
- General enquiries
  - Thank you
- Our offices
- Complaints procedure
- Notify us of a Bereavement
About us
- Awards
- Meet the Team
Careers
- Benefits & rewards
- Early careers
- Employee led groups
- Information for applicants
News & Media
- Press Releases
TPIs
- Register your interest
- Customer case studies
Accessibility
Terms and Conditions
- Standard terms and conditions
- Cash back payment with free water terms and conditions
- Provision of services terms and conditions
- My Business Stream terms and conditions
- Payment in advance terms and conditions
- Supplier terms and conditions
Governance and Compliance
Privacy Policy
Cookie Policy
Sitemap
Modern Slavery Act
ISO:14001:2015
Search
ISO:45001:2018
ISO:9001:2015
Environmental Policy
Naturally different
- Our certifications
- Our partners
Anti-Bribery Policy
IT Security policy

Contact us
About us
Careers
News & Media
TPIs
Governance and Compliance
Charges

Accessibility
Terms and Conditions
Privacy Policy
Cookie Policy
Sitemap
Modern Slavery Act
Anti-Bribery Policy
IT Security policy

We’re fully committed to improving our environmental performance and are certified to ISO 14001:2015. You can find out more in our environmental policy. Our Solutions team are certified to ISO 9001:2015 and ISO 45001:2018.

Fair Tax certified

Ecovadis Gold Rated