Naturally different

Making a Positive Difference

At Business Stream, we're committed to making a positive difference to our customers, our people, local communities and the environment – which is why we launched our 'Making a Positive Difference' vision in September 2019. Going that extra bit further to make a positive difference is what sets us apart from other water retailers and what unites us as a business and as people. It is why we're proud to say we're...

Since we launched our vision, we've already made some incredible progress – introducing over 25 new initiatives to support our ambitions. This has included launching and achieving our 20% carbon reduction pledge; working in partnership with Business in the Community, Career Ready and Sported to deliver volunteering and mentoring programmes; delivering a tree planting programme; establishing our charity panel; and introducing a raft of activities to support our colleagues' health and wellbeing.

To find out more, please download our sustainability report.

Explore each of our four Making a Positive Difference pillars by clicking on the images below.



We’re incredibly proud of everything we’ve achieved over the past three years. But this is just the start. We’re committed to building on our vision and as part of that we'll be launching more initiatives in the coming months to help us achieve our ambitions, including developing our training opportunities and achieving our diversity and inclusion goals.

To keep up to date on our progress, please follow us on social media.