1. Fixed water charges
Your fixed water charges are calculated using a set daily rate which is mulitpled by the number of days in the billing period to provide the total charge. These charges cover the maintenance of external pipes and pumps that supply water to, and remove waste water from, your premises. The rate you’re charged is determined by your premises geographical location (or water wholesaler region) and the size of your water connection – larger diameter pipes are charged at a higher rate.
Your yearly (annual) fee is listed on the left for your reference.
The number of ‘units’ you’re being charged for is equal to the number of days in the billing period. The daily rate (the amount you’re charged each day) is shown in pence. You can find a full list of all your charges here.
These two figures combine to give the total charge for the billing period, which is shown along with the VAT code. Z (Zero) means the rate for VAT is zero, S (Standard) is the standard rate of 20%.