Understanding my bill

We know that utility bills can be complex and confusing. We like to keep things as simple as we can, but if there's something you're unsure about, you've come to the right place.

Need to get in touch about your bill?

If you've taken a look at our Understanding your bill content, and you've checked our High Consumption Checklist, then get in touch and we'll be happy to help you further. Just fill out the form below providing as much detail as possible and we'll get back to you.