A simple and seamless transfer to Business Stream
The layout of your bill and your account number remain the same. The only changes you’ll see are our Business Stream logo and new bank account details. When and how much you pay remain exactly the same.
If you currently pay by Direct Debit, your payments will have transferred over automatically – you don’t need to do a thing. Direct debits help you budget and avoid any unexpected surprises.
We have a range of other ways to pay and you can pay online anytime that suits you.
Getting in touch
If you have any questions, we’ll be happy to help. We’ve retained the same excellent customer service team you enjoy now. So you’ll receive exactly the same great service and hear the same friendly voices for at least the first year. Here’s how to get in touch with us.
Our 20% water efficiency pledge
Business Stream always strives to do the right thing for our customers, our people, the environment and the communities in which we operate.
By helping you use water wisely, we can make a positive difference to the environment – and your bank balance! We’ve pledged to help our customers save 20% of their water.
Find out more and claim a water efficiency pack.
Specialist services for large customers
Our water experts can give you personalised support to minimise your consumption, which can result in lower bills and an improved carbon footprint.
If your business has multiple sites, we can consolidate your services and provide you with a single point of contact for all your water needs.