Useful Information

View our charges for 2020/21 at a glance document.

View the full list of charges.

Here at Business Stream we’re committed to providing the highest level of service to you and by law there are certain standards we must meet.

Find out more about our promises and guarantees to you.

Our service is award-winning and we work hard to get it right for you. But if you’re unhappy with the service we’ve provided then you’ll find more information here about how to contact us. We will always take your feedback onboard and work with you to resolve any issues as quickly as possible.

You can find out more about the terms and conditions of the services we provide here.

Since April 2017, all business customers in England can choose who they buy their water from. Find out more about the water market here.