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In the meantime, please don’t attempt to make another payment and instead contact your bank to confirm if your payment has been taken successfully.

If your payment has gone through, there’s nothing you need to do and we’ll wait to receive it. If your payment has been unsuccessful then please try again or view a range of alternative ways to pay here.

For additional support, please contact us on 0330 123 2000 and one of our friendly advisers will be happy to help.