Moving premises can come with lots of stresses but thankfully moving your water services isn’t one of them. Simply let us know if you’re moving and we’ll take care of the rest.
When leaving your premises, and if you have a water meter, please take a reading if it’s safe to do so.
When arriving at your new premises, and if you have a water meter, please take a reading if it’s safe to do so.
Please contact us to provide an address for both your previous and new premises’, the water meter readings you have recorded (if applicable) and the name of the new occupiers of your previous premises.
Call us on 0345 124 2420 or complete the form below.
If you have any documents or attachments you’d like to send us, please email them to firstname.lastname@example.org including a note of your customer reference number in the Subject line.