Contact us

Do you have an emergency?

Already a customer?

You’ll find everything you need over in My Account. Find the answers to common questions or use our handy forms to get the right information to the right team member first time.

Log in to My Business Stream to manage your account online or chat to us live Monday to Friday, 9am to 5pm.

My Account

Manage your account

It’s quick and easy to manage your account online 24/7 with My Business Stream. Log in or register today.

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Send us a message

Our handy contact forms help you to get the right information to the right members of our team first time. You can choose how we get back to you too.

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Live Chat

Log in to My Business Stream to chat to us live from 9am to 5pm, Monday to Friday.

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Not a customer yet?

What are you waiting for? Tell us a little bit about your business, find out why we're right for you and get in touch.

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Had a high bill?

There are a few common causes of a higher than expetced bill. Take a look at this handy checklist which might help.

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Want to pay a bill?

There's no need to hang on the phone if you want to make a payment. Just use our easy online payment form.

Pay online

Need help understanding a bill?

If you're struggling to understand your bill, we've got a handy online guide which can help. Take a look.

Read our guide

Can't find what you're looking for?

Call us on 0330 123 2000, 9am - 5pm Monday to Friday

Yorkshire customer? You'll need this number