Coronavirus: a message for our customers and details about how we can help.
It's quick and easy to check your balance, submit meter reads, pay bills and more with My Business Stream.
We're committed to helping you reduce your water usage by up to 20%. Get started on your water efficiency journey.
Understanding your bill
Our interactive guide will help you understand your water bill.
Choose bill typeLive Rateable Value calculator
Find out what’s changed, why and how it will affect your bill.
Find out moreCharitable exemptions
Find out more about how to apply for an exemption from your water, waste water and drainage charges.
Read more
We’ve been awarded the Waterwise Water Efficiency Checkmark
Find out moreCustomer case studies
View all case studies
Bringing refreshment to the drinks industry. We helped Coca-Cola progress towards its water-neutral target.
Waste water pollutants reduced. Redesigning a plant that can cope better with the demands of a power station.
£1.3 million saved for the public purse. Using our gainshare model to invest in infrastructure changes, to combat budget constrains.
One Planet, One Team. We worked with House of Fraser to install AMRs and improve their water efficiency.
A leak sees money trickle away. Business Stream uses smart meter technology to make £130k of year-on-year savings for NHS Lothian.
Get in touch
You can update your account online any time using My Business Stream or our app. View and pay bills, submit meter reads or view FAQs.
Manage accountGet an instant quote
Whether you’re an existing customer wanting to save or looking to switch, we’ve got the right deal for your business. Get an instant online quote to bag the best deal.
Get my quoteWhat our customers are saying
Twitter Stream
Follow us on TwitterJoin @BITC’s free webinar tomorrow which discusses how we can #BuildBackResponsibly by putting people first. Find o… twitter.com/i/web/status/…
On this day in 1918, World War I ended. Today our colleagues will pause at 11am to observe a two minute silence to… twitter.com/i/web/status/…
RT @NQAGlobal: Massive congratulations to our client @Business_Stream on their recent certification achievement of #ISO14001 the Internatio…
We’re fully committed to improving our environmental performance. You can find out more in our environmental policy. We are certified to ISO 14001, ISO 9001:2015 and ISO 45001:2018
