Coronavirus: a message for our customers and details about how we can help.
Take control of your bills and spread the cost with a simple, predictable Direct Debit.
Save time, do it online. Check your balance, pay bills, chat to us and more with a free online account.
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Check your balance, pay bills, submit meter readings, chat to us and more with a free My Business Stream account.
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Discover how you can spend less time and money on your water account, while helping the planet too.
Start savingCovid-19 support
We know that times are tough, but we're here to help you get through it, whatever challenge you're facing.
Learn moreCharitable exemptions
Find out more about how to apply for an exemption from your water, waste water and drainage charges.
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Trust us to take the hassle out of water with fair prices, accurate bills and easy online account management.
Customer case studies
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Bringing refreshment to the drinks industry. We helped Coca-Cola progress towards its water-neutral target.
Waste water pollutants reduced. Redesigning a plant that can cope better with the demands of a power station.
£1.3 million saved for the public purse. Using our gainshare model to invest in infrastructure changes, to combat budget constrains.
One Planet, One Team. We worked with House of Fraser to install AMRs and improve their water efficiency.
A leak sees money trickle away. Business Stream uses smart meter technology to make £130k of year-on-year savings for NHS Lothian.
Twitter Stream
Follow us on TwitterOur people vision is to provide a great place to work where our people feel valued, trusted, and empowered. ???? We’ve… twitter.com/i/web/status/…
Did you know that May is #NationalWalkingMonth? ????Walking is a great way to build your fitness and improve your over… twitter.com/i/web/status/…
We're looking forward to @Waterwise's #WaterSavingWeek which starts on Monday. We'll be sharing water efficiency hi… twitter.com/i/web/status/…
We’re fully committed to improving our environmental performance. You can find out more in our environmental policy. We are certified to ISO 14001, ISO 9001:2015 and ISO 45001:2018
