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Manage your water account with ease
Whether you manage one site or a larger portfolio, MyBS brings your account information and essential tasks together in one place. It's paperless, easy to access and available 24/7 from your laptop, PC or mobile device.
Keep track of your bills and payments
Check your account balance, view and download your bills, see previous invoices and make payments online. You can also set up and manage your Direct Debit through MyBS. Your account information is available whenever you need it.
Make meter readings simpler
Submit individual meter readings online or use the bulk upload facility to submit multiple readings in one go.
Manage your sites and account details
View your portfolio and individual sites at a glance. Update your contact and site details, access site lists and keep your account information up to date.
Stay informed and connected
Raise queries and track open cases to find the latest updates. You can also view important account information in the ad-hoc Media section, and check notifications about planned and unplanned water outages.
Understand your water use with insights and reporting
Access interactive reports and dashboards to explore water consumption, costs and carbon emissions. Use consumption alerts, benchmarking and meter insights to identify opportunities to improve water efficiency and make informed decisions.
Better visibility. Smarter decisions. More control over your water use.
Discover what you can do with My Business Stream
Explore the features that make managing your water account easier through My Business Stream.
Watch our My Business Stream video
Frequently Asked Questions and support.
You'll need your customer reference number and the email address associated with your Business Stream account. If you've received an activation email, follow the instructions in the email to complete your registration.
Yes. MyBS allows you to view your portfolio and individual sites in one place. You can also search and filter your sites and submit meter readings for multiple sites using the bulk upload facility.
Your access to sites depends on the accounts you're authorised to view. If you need help accessing your sites, please contact us.
Yes. You can check your account balance, view and download your bills and make payments online.
Yes. MyBS provides access to interactive reports and dashboards that give you visibility of your water consumption, costs and carbon emissions.
Through Intelligent Water Management and Single View of Portfolio reporting, you can access information including consumption alerts, benchmarking, meter optimisation and site-level reporting. Reports are also available to download in PDF and CSV formats.
Yes. MyBS is available 24/7, so you can access your account and manage your water services whenever it suits you.
Simply select Log in to MyBS on this page or use the Manage my account button at the top of our website.
You can access helpful guides, videos and support information through the portal.
