Be prepared for winter - let the water experts take care of you

22 November 2017

For lots of businesses such as retailers and restaurants, Christmas is the busiest month in the year, but for the majority of SMEs and larger firms, the holiday season is a time for celebration and relaxation. Regardless of the size or nature of your business, you’ll want to be prepared for a cold snap as the last thing anyone wants is a burst pipe or a leak to ruin their holiday plans.

To help you prepare, we’ve set out our 12 days of Christmas guide which provides our top tips on being prepared for the cold weather. These simple steps could save you a great deal of time and money if the worst does happen.

1. Know your water system: If you’re faced with an emergency, knowing your organisation’s water infrastructure could make a huge difference in a crisis – if you’re not sure how to get this information then contact us and we will be able to help you.

2. Create a contingency plan: Plan for the worst case scenario and prepare an easy to follow contingency plan that staff and suppliers are aware of. If you already have an existing plan, then ensure it is still suitable and takes into account any relevant changes to your business.

3. Make sure you’re insured: If your business is water damaged, one of your first questions will likely be “Does my insurance cover this?” The answer will depend on the cause of the damage and the exact business water damage insurance and related policies that you have purchased. You may wish to look into this in advance of any issue emerging.

4. Check your building for any signs of weakness: Check for any minor repairs which may need to be carried out before the cold weather strikes. Although this can seem time-consuming and unnecessary, preventative repairs before any bad weather arrives will save you money in the long term.

5. Keep the heating on low: Leave heating on at a low temperature, and ensure heaters are well maintained and working properly throughout the festive period.

6. Secure valuable documents: If you’re locking up for Christmas, ask employees to store vital documents and electronic equipment, where possible, in a safe and secure place, which is ideally water resilient should a pipe burst.

7. Know what to do if pipes freeze or burst: Follow our step by step guide to take control of the situation should your pipes freeze or burst this Christmas.

8. Check for leaks: An undetected leak could be costing your business thousands. Our leak detection services can help you identify and rectify the problem quickly before it’s too late.

9. Pick a plumber: In an emergency, you need to know who to call. We've teamed up with Scottish & Northern Ireland Plumbing Employers Federation (SNIPEF) to give you online access to a database of licensed plumbers, accessible here.

10. Check your insulation: Ensure you have good insulation before the cold weather hits. Check your loft insulation is in good condition, lag exposed pipes and insulate water meters to safeguard against extreme temperatures.

11. Prepare for the worst: If you do find yourself with an issue, our easy to follow flow diagram has a solution for every situation. Start by signing up for winter alerts and fixing any apparent water issues such as leaks. If issues arise from there, simply follow the flow to find a solution.

12. Be contactable: Make sure your company’s contact details are up to date and accessible to anyone who might need them over the Christmas period. Similarly, make sure colleagues have emergency contact details of plumbers and senior staff to alert in the case of any problem.

These simple steps will ensure your business is well prepared for any cold weather and hopefully means you can relax and enjoy the festive period ahead.