Winter weather

Stay secure with our expert winter planning advice

Do you have a burst pipe? This is an emergency

When the weather gets cooler, it's vital to protect your business. The impact of adverse weather conditions can cost a lot of money in repairs, and can often be avoided.

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1. Sign up for winter alerts

Subscribe to free winter alerts through The Met Office who will email you when the temperature drops in your area. Visit

2. Check for existing leaks

Leaking taps and valves make your pipes more likely to freeze but a few quick checks now could help avoid any expensive repairs later. Find out how to check for leaks.

3. Fix any leaks

It’s best to contact a plumber first and foremost for all internal leaks in your premises. If the leak is external to your premises, you can get in touch with our Solutions team to use our leak detection and repair service.

4. Insulate any exposed pipes

Exposed pipes are the first to freeze and cause bursts. A cheap and simple option is to pad and insulate them to help keep the chill out.

5. Will you be closing over the winter?

Even if your premises isn’t being used over the festive season, leave heating on at a low temperature, and ensure heaters are well maintained and working properly throughout the festive period to avoid frozen pipes. Alternatively, you could drain your pipes instead.

Have your pipes frozen?

It’s important to be cautious to avoid a potential burst. Follow our step by step guide which tells you exactly what to do in the event of a frozen pipe this winter.

Please follow our advice

Do you have a burst pipe?

This is an emergency. It's important to act quickly to minimise damage. Please follow our four simple steps. 

Please follow our advice