Your browser appears to have Javascript disabled. Javascript is used on this website for key functionality such as list filters and form validation. Please consider enabling Javascript. You can find out how to do this in your browser by visiting enable-javascript.com

Close search overlay

Scottish Covid-19 Relief Scheme

Home My Account Account Details Information for Customers Relating to Coronavirus (COVID-19)Covid 19 Scheme Scotland

If your business is based in Scotland and you would like to apply for either of the two Covid-19 relief schemes below, please complete this webform.

Scheme 1 - Deferral Scheme

Scheme 2 - Prepayment Repayment Scheme

Scottish Covid-19 Scheme

Please select which scheme you would like to apply for *

Organisation name *

Customer reference number *

Help

You will find this number on the top right of your bill - it will always be seven digits and begin with a 2 or a 3.

Industry Type *

Business Type *

SIC Code (if known)

Company Number *

Help

For example your company registration number or registered charity number

Contact name *

Supply Address 1 *

Supply Address 2

Postcode *

Email *

Help

Please provide your email address so that we can send you confirmation that your request has been processed

Phone Number *

Metered or Unmetered *

Metered

Unmetered

Help

Is your supply metered or unmetered?

If you’d like to register your interest for more than one site, please upload a file containing all of the relevant info for each site.

Additional Information

I can confirm that I am authorised to submit information on behalf of the business named above and to discuss the account. *

Terms and privacy *

I have read and agree to the terms and conditions*

I have read and agree with the privacy policy*

Please be aware that if your application for the charging deferral scheme is approved, Scottish Water may contact you to request additional information

We will only contact if you do not qualify or your application is unsuccessful.

We’re fully committed to improving our environmental performance. You can find out more in our environmental policy. We are certified to ISO 14001, ISO 9001:2015 and ISO 45001:2018