Payment Deferral Scheme Opt Out

Please fill out the form below if you would like to opt out of deferring your water and waste water charges until 31st May 2021 and continue to pay these charges.

If you would like more information about the scheme and the other measures we are taking to support our customers during this time, please visit our FAQ page.

Covid Payment Deferral Opt Out Form

If we've contacted you about extending the charges deferral to 31st May 2021 - please select 'I want to stop deferring my payments'

If we've contacted you about automatically enrolling you into the our enhanced deferral scheme - please select 'I want to opt out and continue to pay my charges'

If you selected 'Stop deferring my payments' above, please select the date you wish your deferral to stop from below.

You will find this number on the top right of your bill - it will always be seven digits and begin with a 2 or a 3.

For example your company registration number or registered charity number

Please provide your email address so that we can send you confirmation that your request has been processed


Is your supply metered or unmetered?