Switch to Business Stream

We’ve got the right deal for your water and waste water services

Since 2008 we’ve been working in Scotland to drive change and help businesses in all kinds of sectors reap the benefits created by a deregulated water industry.

Our experience and specialist knowledge is unmatched by any other UK water provider. So, who better to trust with your water choices than the water experts?

Small and medium sized enterprises

Get a hassle-free service at the best possible price, with access to online tools that will let you manage your account at a time that’s convenient for you.

  • Small to medium size service
  • Low water user
  • Typically between 1 – 200 employees

Making it easier, faster and more convenient to manage your water services.

What you'll get:

  • Online account management – 24/7 online account management - submit meter reads, pay bills, update account details and much more using our award-winning My Business Stream
  • Meter reading – we’ll provide you with two meter reads per year
  • Painless payment – save time with monthly direct debit payments, making it easier for you to stay on top of your bills
  • Expert water efficiency tips and advice – helping you to reduce your water wholesale charges
  • Friendly UK contact centre – here and happy to help should you need it.

And if your business grows, or you’d like to measure your water efficiency, we’ve got additional services that will address your needs, from billing solutions to automated meter readers – that’s what makes us the water experts.

*Terms and conditions apply

Sites in England? Get in touch

Industrial

Whether your business faces water, waste water, trade effluent or compliance challenges – we can help mitigate your risk and keep you in control. Plus make real savings with our expert advice on how to improve efficiencies in your operations to drive down your water costs.

  • Large manufacturing plants
  • High water user
  • Typically more than 200 employees

As a critical part of your operations, we know that processes and procedures can be complicated but there’s potential to improve your water efficiency and reduce your wholesale water costs with Business Stream.

Control costs

  • Helping you save money – we’ll work with you to ensure you’re on the right deal for your business and keep your costs low by minimising your water consumption
  • WaterPerformance™ – your account managers will create a tailored WaterPerformance™ efficiency programme that can help you to reduce your wholesale water costs, saving you even more money
  • Free Aqua Audit – we’ll throw in a free aqua audit to get you started. Our water audit programme allows us to tailor audits to your specific site and organisational requirements, to reduce your water consumption and costs*
  • Fixed term contracts – one to three years with the option to extend your terms and benefits for a further two years
  • Meter reading – regular scheduled meter reads by us, and the option to submit your own readings and install AMRs* for more accurate billing
  • Consolidated billing – receive a single monthly bill for all of your sites
  • Easy site transfer – our site transfer team will manage your move to Business Stream from start to finish, making it quick and simple 
  • Simple dual supply service – if you have sites where either your water or waste water service is managed by another supplier, we’ll manage the transfer to us of this service, it’ll make things much simpler for you when you receive one bill for your combined services

Reduce risk

  • First class customer service – Specialist industrial account, billing and technical support all co-ordinated by your account manager service
  • H2O alert service – our emergency service means we’re here 24/7 and we’ll keep an eye on your consumption so we can alert you to potential leaks or a broken meter
  • Contingency planning – specialist contingency planning for your most critical departments
  • Access to our added value services – our engineers can develop clever solutions to your most complex problems and by using our hire kit you can have solutions up and running quickly

Be responsible

  • 24/7 online account management – submit meter reads, pay bills, update account details, and much more using our award-winning my business stream
  • Carbon label – know how much CO2 you’re indirectly producing via your water and waste water consumption
  • Expert trade effluent support – our expert trade effluent managers are here to help make the complex world of trade effluent simple

*Terms and Conditions apply

Commercial

Your water bill might not be at the top of your priorities, but the efficiency of your water services could increase your profitability and demonstrate your corporate social responsibility. So if you want to save money or reduce your consumption we have the services that can help.

  • Large retail sites
  • Low to medium water user
  • Typically more than 200 employees

Save money

  • Helping you to save money – we’ll work with you to keep your costs low by helping you to minimise your water consumption.
  • Free Aqua Audit* – Aqua Audit programme - our water audit programme that allows us to tailor audits to your specific site and organisational requirements, to help you reduce your water consumption and costs
  • Fixed term contracts – one to three years with the option to extend your terms and benefits for a further two years

Save time

  • Consolidated billing – receive a single monthly bill for all of your sites
  • 24/7 online account management – submit meter reads, pay bills, update account details, and much more using our award-winning my business stream
  • Easy site transfer – making it quick and simple to move to Business Stream
  • Simple dual supply service – if you have sites where your water and waste water services are currently managed by two different suppliers and you’d like to make things a little easier, like have one bill for all your water and waste water services, you can. We take care of it for you

Gain control

  • First class customer service – Account, billing and technical support all co-ordinated to keep you informed with customised management reporting
  • Meter reading – regular scheduled meter reads by us, and the option to submit your own readings and install AMRs* for more accurate billing
  • H2O alert service – we’ll keep an eye on your consumption so we can alert you to potential leaks or a broken meter
  • Contingency planning – specialist contingency planning for your most critical departments

*Terms and Conditions apply. AMR may incur an additional monthly charge.

Public Sector

Ensuring your organisation is water efficient can help you reduce your water bills and also help you reach your sustainability targets. We make it easy with our dedicated experts, consolidated billing and online account system, helping you stay in control.

  • Public sector organisations
  • Low to medium water use
  • Single or multi-site

When it comes to public services, we know that it’s critical to keep water flowing, mitigate risk and control costs. With more experience serving the public sector than anyone else, there’s no other water provider with our depth of experience.

Save money

  • Helping you save money – our unique public sector framework agreements can help you to keep your costs low. 
  • WaterPerformance™ – helping you to reduce your wholesale water costs, saving you even more money
  • Added value discounts – we even offer 10% discount* off our added value services such as water efficiency and trade effluent treatment
  • Free Aqua Audit – our water audit programme that allows us to tailor audits to your specific site and organisational requirements, to help you reduce your water consumption and costs

Gain control and save time

  • 24/7 online account management – submit meter reads, pay bills, update account details, and much more using our award-winning my business stream
  • Consolidated billing – receive a single monthly bill for all of your sites
  • Easy site transfer – making it quick and simple to move to Business Stream
  • Simple dual supply service – if you have sites where your water and waste water services are currently managed by two different suppliers and you’d like to make things a little easier, like have one bill for all your water and waste water services, you can. We can take care of it for you 
  • First class customer service – Specialist public sector account, billing and technical support all co-ordinated by your dedicated account manager 
  • Meter reading – regular scheduled meter reads by us, with the option to submit additional readings and install AMRs* for more accurate billing

Reduce risk

  • H2O alert service – our emergency service means we’re here 24/7 and we’ll keep an eye on your consumption so we can alert you to potential leaks or a broken meter
  • Contingency planning – specialist contingency planning for your most critical departments
  • Innovative funding programmes – we’ll invest in your water efficiency infrastructure with no capital outlay from you - then we’ll share the benefit of any savings made during the contract period

*Terms and Conditions apply. AMR may incur an additional monthly charge.

Why Business Stream

We never forget our responsibilities to the environment, economy, local communities and our staff. Choosing Business Stream means working with a water and waste supplier that strives to be sustainable and socially responsible, while helping you meet your targets.

Find out more