Get Switch Fit

Discover everything you need to know about the opening of the English retail water market and the benefits you could reap by switching

In April 2017, the English non-domestic water market fully opened to competition. This means that businesses are able to choose which licenced company they buy their retail water services from. This includes services such as billing, account management, meter reading and getting water efficiency advice.

Business Stream has been at the forefront of the market since the opening of Scotland’s water market in 2008. We have the experience to help you through a swift change and make sure you’re getting the best service that you really deserve.

Best of all, our water experts can advise you on how to minimise your consumption, which can result in lower bills and an improved carbon footprint.

If your business has multiple sites, moving your water services from several regional suppliers to a single retailer will make things easier and faster to manage. We can consolidate your services and provide you with a single point of contact for all your water needs.

Our Switch Fit Guide will help you to make the most of these changes and prepare for switching.


Understand your current water use – find out your water usage/waste water production and how much it’s costing.

Plan ahead and consider how changes to your organisation may impact water use.

Make sure you’re aware of your trade effluent arrangements and consents, if applicable.

Consider what you want from a retailer and plan your purchasing process.

Commercial and retail

News UK

When small changes can make big saving. Reducing water consumption by 50% using water saving devices.

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Public sector

NHS Lothian

A leak sees money trickle away. Business Stream uses smart meter technology to make £130k of year-on-year savings for NHS Lothian.

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Industrial

Coca Cola

Bringing refreshment to the drinks industry. We helped Coca-Cola progress towards its water-neutral target.

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Morrisons

898 sites were onboarded to benefit from a single, consolidated and accurate bill.

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