You’re hired! The first Modern Apprentices join Business Stream

09 August 2018 Reading time: 2 mins

As a forward-thinking, innovative company, we employ exceptional people here at Business Stream who always go the extra mile for our customers. Our team is dedicated and passionate with a deep understanding of the UK water industry, which enables us to deliver a first-class customer service in a fast-paced environment. 

Business Stream has been operating in a competitive water market since 2008, which is longer than any other retailer. As a result, we have gained a vast amount of experience and expertise about the industry and have a deep understanding of what customers want. We recognise the importance of sharing this knowledge with the next generation – who will become our future industry experts and business leaders. And as part of this commitment, I was very pleased to welcome our first four Modern Apprentices - Andrew Milne, Dominic Caira, James Stewart and Jordan Black.

We partnered with Limelight Careers to assist with the recruitment process to find dedicated people suited to the role. We developed a modern ‘Apprentice’ style interview process, which blended a set of practical tasks and competency based questions to assess the potential of our young millennial candidates. This allowed them to showcase their individuality, confidence, people skills and initiative and also learn more about the business from the experts who help our customers every day. 

We have assigned each of the apprentices a role within our Customer Operations Team, where they will gain work experience whilst completing a SVQ in Customer Service. I can’t wait to see them develop over the next few months, and have high hopes for the enthusiasm they bring and new skills they’ll each learn – not only for the benefit of our business, but also for their personal career development. We’ll keep you posted on their progress!

Jo Mayes

August 2018