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New connections feedback form

We’d really appreciate it if you could tell us about your recent experience of requesting a new connection.

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Your details

Your full name (developer)

Business name (customer)

Application number

Project name

Feedback on your experience with us

Overall, how satisfied were you with your recent experience of obtaining initial approval for the new connection? 12345678910

(Using a scale of 1-10 where 1 is very dissatisfied and 10 is very satisfied).

Please let us know of your reasons for this score.

Overall, how supportive has your new connections case owner been during the application process? 12345678910

(Using a scale of 1-10 where 1 is not at all supportive and 10 is extremely supportive).

Please let us know of your reasons for this score.

Is there any aspect of the new connections application process which you feel could be easier? Please select from one or more of the options below. Obtaining design proposalObtaining internal schematicObtaining soil reportUnderstanding the processOther

To select more than one, hold the Ctrl key.

Please let us know your reasons for your choice and/or please provide additional comments if you selected ‘Other’.

Additional information

If you have any additional comments to add in relation to your experience and the service you’ve received from us, please provide them below.

Your feedback is really appreciated. Thank you for taking the time to complete this form.

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