Business Stream and Veolia to team up to enter English water retail market

01 March 2017 Reading time: 4 minutes

  • Business Stream and Veolia to offer customers holistic approach to water resource management ahead of English water market opening
  • Unique combination of water retail experience, engineering expertise and innovation to create compelling new proposition for customers 
  • New approach to water resource management to help companies save money and reduce their carbon footprint

Businesses looking to improve their water services and reduce their carbon footprint are set to benefit from an exciting new partnership between one of the UK’s largest and most experienced water retailers in the non-household market, Business Stream, and the leading resource management company, Veolia.

Through a combination of Business Stream’s retail strength, market presence and experience, and Veolia’s global engineering expertise and innovation, the two companies will offer a holistic approach to water resource management, helping customers across the UK to save money on their bills and reduce their carbon footprint.

Business Stream and Veolia will work together to provide businesses with a complete end to end solution for all their water, energy and waste needs – from the installation and management of on-site networks and processing facilities to the provision and management of water and waste resources. The partnership will make it easier for customers to do business with a single provider, and will bring together considerable expertise in water efficiency, energy conservation, waste management and recycling, that can help companies to achieve substantial cost savings.

Business Stream and Veolia are to team up in the run up to the opening of the £2.5 billion English water market in April, which will enable 1.2 million businesses and public bodies in England to choose their water supplier for the first time.

Following Business Stream’s acquisition of the Southern Water non-household customer base, this is further evidence of the company’s strategy to grow its market share across the UK.

Jo Dow, Chief Executive of Business Stream added: “We know that businesses in England are taking a fresh look at how they buy and manage their water and wastewater services as a result of the choices they will have available from April.

“Business Stream already provides retail and value-added services to a range of industries and organisations, but this collaboration will allow our customers access to Veolia’s breadth of expertise and extend the appeal and reach of our combined service offering to new customers throughout the country. By working together, we can offer customers a compelling combination of innovative, tailored solutions to help them deliver significant savings on their water and wastewater charges, as well as helping reduce their environmental impact.”

John Abraham, Veolia’s Chief Operating Officer – UK Municipal Water & Ireland, said: “Opening up the water retail market to competition offers industrial and commercial customers an opportunity to benefit from the innovation and resource efficiency Veolia and Business Stream create. This partnership with Business Stream will provide clear long term benefits to customers as together we can provide a complete retail water package which can reduce utility bills, supported by optimised on-site project engineering and operational solutions such as CHP and AD.

“Already we have seen increasing interest from existing Veolia customers in retail water services and this move will put us in position to deliver to this market.  We can offer an integrated sustainable proposition which guarantees security of water and energy supply and unlocks the value within process waste and wastewater which will produce economies of scale and cost efficiencies whilst putting the circular economy into practice.”