Business Stream wins Lloyds Banking Group contract

07 January 2019

Water retailer Business Stream has secured a new 3-year water supply contract with Lloyds Banking Group. 

Edinburgh-based Business Stream has been working in partnership with the Group in Scotland since the Scottish market opened in 2008. Under the new agreement Business Stream will provide water expertise to all of Lloyds Banking Group’s sites in England as well.

In addition to providing a single consolidated bill covering their sites, Business Stream will provide access to its dedicated account management service, which includes day-to-day support and 24/7 emergence assistance, if required.

Jo Dow, Chief Executive at Business Stream, said: “We are delighted to be building on our partnership with Lloyds Banking Group and pride ourselves on the strong relationship we have built with them over the years. As an organisation we are committed to promoting water efficiency and delivering innovative and effective solutions to help our customers use less water. By working in partnership with Lloyds Banking Group we will use those solutions to deliver water efficiency savings across their portfolio of sites in England and Scotland”.

Scotland’s non-domestic market, which covers all premises across private and public sector organisations, opened to competition in April 2008. Since then, Business Stream customers have saved more than £213 million on their water bills.

Business Stream expanded its operation in April 2017 when it began competing in the new £2.5bn English water market, which has enabled 1.2 million businesses and public bodies in England to choose their water supplier for the first time.