Council seals new partnership to improve water efficiency

Hull Council set to save through expert monitoring and support

A MAJOR local authority has renewed its multi-million-pound partnership with one of the UK’s largest water retailers.

Hull City Council has signed a five-year agreement with Business Stream, covering water and wastewater services across 322 sites. Worth more than £6 million, the contract continues a longstanding collaboration between the two organisations.

As the UK’s longest-established water retailer, Business Stream works with more than 300,000 customers across the UK and is known for its expertise in delivering tailored, data-driven solutions that deliver measurable value.

As part of the new agreement, Business Stream will install Automatic Meter Reading (AMR) devices to the Council’s sites that have high water usage or meter access issues, providing real-time visibility of water use and helping to flag leaks or irregularities earlier and easily.

Tom Abel, Director of Sales at Business Stream, said: “We’re delighted to be continuing our relationship with Hull City Council, working together to manage their water use more efficiently and generating cost savings that can be reinvested in other areas.”

Business Stream is also helping the council ensure portfolio data is regularly cleansed and updated, supporting accurate billing and improved service delivery.

Gavin Atkinson, Energy & Sustainability Manager for Hull City Council said: “As a public body, it’s essential we demonstrate value for money in all our service contracts. Our renewed agreement with Business Stream supports this goal, helping us manage water usage more effectively, maintain accurate billing, and identify areas where savings can be made across our estate.”

The partnership is expected to generate significant annual savings for the council over the course of the five-year contract – with early estimates indicating a substantial reduction in water-related expenditure.