Having problems with your supply?

Enter your postcode and find the wholesaler in your region or, if you already know your wholesaler you can select them from the list provided below. You can also use Ofwat's wholesaler map to find out which wholesaler looks after your region. We've provided a link to each wholesaler's website which will detail any planned works, alternatively you can call their emergency number if you're experiencing a problem.

Find your local wholesaler

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You can find out your wholesaler from Ofwat's map

Water wholesaler:


Waste wholesaler:


Albion Water Ltd

Contact number: 0800 917 5819

Albion Eco Limited

Contact number: 0800 917 5819

Affinity Water

Contact number: 0345 357 2407

Visit the Affinity Water website

Bristol Water Plc

Contact number: 0345 702 3797

Visit the Bristol Water website

Cholderton Water Company Ltd

Contact number: 07437 445863

Independent Water Networks Ltd

Contact number: 02920 442 716 – (0830 – 1700 Monday to Friday)
02920 028 711 – (Out of hours including

Peel Water Networks Ltd

Contact number: 0845 122 6782

Portsmouth Water Ltd

Contact number: 023 9247 7999

Scottish Water

Contact number: 0800 0778 778

Visit the Scottish Water website

SSE Water Ltd

Contact number: 0800 316 2190

Veolia Water Projects Ltd

Contact number: 03451 482 909