Our Services
No matter what business you operate in, we have you covered with our water, waste water and trade effluent services and management
Responding to the Covid-19 pandemic
Supporting the safe and timely opening of the NHS Louisa Jordan Hospital.
We’ve developed such a comprehensive business water service that since retail competition was introduced to Scotland in 2008, we have helped our customers save over £335 million and conserve more than 57 billion litres of water.
Helping you to develop a water management strategy
Whether you need help with managing your trade effluent consent compliance, or you need to reduce your water consumption to drive down your costs – we will work as your partner to make sure your goals are achieved.
Businesses have enough on their plate. We don’t want you to worry about your water supply, leaks or unknown spiralling costs. That’s why our knowledgeable and experienced teams will help you manage your water and make it work for you.
No matter what size of business you are – all of our water experts will help your business save money along the way.
Simply fill out the form and we'll be in touch to discuss your options.
You're in safe hands
It's really important to us that our customers know they're in good hands. That's why we always try to do the right thing and give our customers peace of mind about the services we provide to them.
To support this, we adopt and adhere to the Customer Code of Practice requirements set out by the water industry regulators, as a key part of our commitment to deliver an enhanced level of service for our customers. This means you're protected by the Code of Practice in Scotland and the Customer Protection Code of Practice in England, which both place obligations on water retailers across different areas of market activity, in order to protect non-household customers. Areas include sales and marketing, how we provide information, account transfers, billing, complaint handling and dispute resolution. To find out more about how you're protected, you can download the Code of Practice in Scotland at WICS.scot or the Customer Protection Code of Practice in England at Ofwat.gov.uk.
Business Stream’s superior knowledge and expertise in this field made them the ideal partner – we challenged each other to come up with a unique solution
We’re fully committed to improving our environmental performance and are certified to ISO 14001:2015. You can find out more in our environmental policy. Our Solutions team are certified to ISO 9001:2015 and ISO 45001:2018.
