Make a payment or snap up a saving. You’ll find everything you need right here.

Make a payment or snap up a saving. You’ll find everything you need right here.

Find the best deal

Welcome to our payments and savings page. Here you will find all you need to know about how to make a payment, or if you have a question about your bill you’ll find answers in our understanding your bill interactive guide.

Wondering why we pay for water in this big blue planet? Water goes through a complex journey before it reaches you. Each stage contributes to the charges you pay.

Find out more

Understanding your bill

If you have questions about your bill or you need support in understanding the charges then use our interactive tool. It provides answers to common bill FAQs and annotated Business Stream bill examples.

Choose bill type

Making a payment

It’s simple to make a payment and we have plenty of options to suit your business.

View payment methods
Sign up for a contract

Sign up for a contract

You don’t have to be a new customer to get the best deal

Pay by Direct Debit

Pay by Direct Debit

Enjoy hassle-free payment with Direct Debit and spread your costs across the year

Reassessment calculator

Reassessment calculator

If you’re an unmetered customer in Scotland, you could make a saving by installing a meter

Using water wisely

Using water wisely

Be water efficient. You could save money and reduce your carbon footprint

Charity Exemption

Some registered charities in Scotland can apply for exemption from water and waste water charges. Our online form and exemption guide step you through the process.

Find out more

Reducing water usage

We aim to make a positive difference to our customers and the environment. In fact we’re working hard to help our customers save 20% of their water use by 2020.

Advice on water efficiency

Charges

Find Business Stream charges and prices for water and waste water services in Scotland and England.

View charges

Get in touch

Can’t find what you’re looking for? Your water experts are here to help. Use our virtual assistant, online forms and FAQs or call us to ask a question.

Contact Us