What would you like to do?
Our top tasks
Make a payment
Do it quickly and easily with our online form.Pay now
Submit a meter reading
There’s no need to log-in or call to keep your bills accurate.Submit reading
Set up a Direct Debit
Spread the cost across predictable monthly payments.Get started
Update your account details
Tell us if there’s been a change to your account.Contact us
Including making online payments, setting up direct debits, and seeing all the ways you can paySee payment options
Including submitting a meter reading, how to find your meter, and applying for a burst allowanceSee meter options
Including updating contact details, moving premises, and getting a letter of authoritySee account details options
Including seeing full details of all your charges, asking for a breakdown, or challenging an element of your billSee charges options
Including setting up eBilling, checking your account balance, and getting a copy of your billSee billing options
Including renewing your contract, amending your contract, or switching suppliers.See contracts options
How to make a complaintSee how to make a complaint
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