Our top tasks
Submit a meter reading
There’s no need to log-in or call to keep your bills accurate.
Submit readingPayment
Including making online payments, setting up direct debits, and seeing all the ways you can pay
See payment optionsMy meter
Including submitting a meter reading, how to find your meter, and applying for a burst allowance
See meter optionsAccount details
Including updating contact details, moving premises, and getting a letter of authority
See account details optionsCharges
Including seeing full details of all your charges, asking for a breakdown, or challenging an element of your bill
See charges optionsBilling
Including setting up eBilling, checking your account balance, and getting a copy of your bill
See billing optionsContracts
Including renewing your contract, amending your contract, or switching suppliers.
See contracts optionsCan't find what you're looking for?
You can get in touch with us in a few different ways!
We’re fully committed to improving our environmental performance and are certified to ISO 14001:2015. You can find out more in our environmental policy. Our Solutions team are certified to ISO 9001:2015 and ISO 45001:2018.
