Your browser appears to have Javascript disabled. Javascript is used on this website for key functionality such as list filters and form validation. Please consider enabling Javascript. You can find out how to do this in your browser by visiting enable-javascript.com

Close search overlay

Reassessment Request

This service is currently only available for customers in Scotland

Home Ways to save Switch to a metered supplyReassessment Request

Applicant first name*

Please enter your Applicant first name

Applicant surname*

Please enter your Applicant surname

Water Supply Point ID (SPID)

Help

Please enter your Water Supply Point ID (SPID) Please enter a valid Water Supply Point ID (SPID).

You will have one or two supply point ID (SPID) numbers on the top right of your bill. There will be one for your water connection and/or one for your waste water connection. Please supply both SPIDs if you have them.

Waste Supply Point ID (SPID)

Help

Please enter your Waste Supply Point ID (SPID) Please enter a valid Waste Supply Point ID (SPID)

Company Name*

Please enter your Company Name

Address Line 1*

Please enter your Address Line 1

Address Line 2

Please enter your Address Line 2

Address Line 3

Please enter your Address Line 3

Address Line 4

Please enter your Address Line 4

Address Line 5

Please enter your Address Line 5

Postcode*

Please enter your Postcode Please enter a valid Postcode

Title*

Please enter your Title

Contact first name*

Please enter your Contact first name

Contact surname*

Please enter your Contact surname

Telephone*

Please enter your Telephone

Mobile number

Please enter your Mobile number

Please enter your Email

Prev Next

How many full-time employees?*

Help

Please enter how many full-time employees you have

Please indicate how many full-time, part-time and seasonal employees you have. If you don't employ anyone in one of those categories, please enter '0'.

How many part-time employees?*

Please enter how many part-time employees you have

How many seasonal employees?*

Please enter how many seasonal employees you have

Average annual full-time equivalent?*

Please enter your average annual full-time equivalent

Please specify which of the following you use water for by checking the relevant boxes (you must select at least one)*

Toilets & Basins

Staff Showers

Staff Canteen/Kitchen

Please select at least one option

Please detail commercial water use (if applicable)

Help

Please enter your Please detail commercial water use (if applicable)

This covers any water you use that's not for one of the three domestic facilities listed above. Please list any other ways you use water in your business.

Do you have trade effluent consent?

Yes

Don't know

Please enter your Do you have trade effluent consent?

Hours of business

Weekdays Show all days

Monday

Tuesday

Wednesday

Thursday

Friday

Weekends Show all days

Saturday

Sunday

Terms and privacy*

For more information on how we will use your data please view our Terms & Conditions, and Privacy Policy.

I have read and agree to the terms and conditions*

I have read and agree with the privacy policy*

You must agree to the terms and conditions and privacy policy

We’re fully committed to improving our environmental performance. You can find out more in our environmental policy. We are certified to ISO 14001, ISO 9001:2015 and ISO 45001:2018