Customer support

At Business Stream, we're committed to making a positive difference to our customers, helping you to save water, time and money. Whether you’re moving out of your premises, have an issue with your water supply or need help with making payments then please click on the relevant links below for helpful information and support.

If you need to contact us then our friendly, expert advisers will be happy to help. Click on the ‘Get in touch’ option below for a list of ways you can reach us.

Payment support

Payment support

We recognise times are tough and we’re here to help if you’re struggling to pay your water bill

Emergency

Emergency

Problems with your water supply? Contact us as soon as possible so we can help to fix the issue

Ways to save

Ways to save

Here are our top tips to help you reduce your water use and benefit from lower bills

Submit a meter reading

Submit a meter reading

Keep your bills accurate and ensure you only pay for the water you use by submitting a meter reading here

Get in touch

Get in touch

There are lots of ways you can contact us and our expert advisers are here to help

Moving premises

Moving premises

If you’re moving premises then follow our simple steps to ensure we have the correct informationmoving premises